Returns
If something is not quite right you’ve got 14 days to send back your items for a full refund. All we ask is that items are in an unused, unaltered condition and returned with their tags and original packaging.
To return an item, email support@ludopadel.com with your order number.
For UK orders, we’ll send a prepaid return label and deduct £3.95 from your refund to cover return shipping.
For orders outside the UK, customers cover return postage. We recommend using a tracked service, as we can’t take responsibility for lost parcels.
Once you’ve sent your items back to us and inspected, you should receive your refund within 14 days of it reaching our warehouse.